Cable Forum - View Single Post - Three's Ultrafast DC-HSDPA+ Network

Zee · 20-03-2013, 00:37

did you get through to second line support? they're the people you really want to talk to and they're the people who can really check whats wrong (if anything). You're not going to be able to get through to them straight away, but call 333 up tomorrow and get through to the problems with network department and ask to get a call back from 2nd line support, they should call you back wihin 7 days (usually before).

Have you also checked your computer for adware or spyware, or possibly a virus. Have you checked if any software which may be using high bandwidth is running such as utorrent, bittorrent?

Is anyone else sharing your connection in your home, or anywhere else?

20-03-2013, 00:37	#16
Zee Inactive Join Date: Mar 2006 Location: North West London Age: 36 Services: BT Infinity Option 2, BT Talk Unlimited, Three PAYG, Giffgaff PAYG, Sky TV Entertainment Package Posts: 2,962	Re: Three's Ultrafast DC-HSDPA+ Network did you get through to second line support? they're the people you really want to talk to and they're the people who can really check whats wrong (if anything). You're not going to be able to get through to them straight away, but call 333 up tomorrow and get through to the problems with network department and ask to get a call back from 2nd line support, they should call you back wihin 7 days (usually before). Have you also checked your computer for adware or spyware, or possibly a virus. Have you checked if any software which may be using high bandwidth is running such as utorrent, bittorrent? Is anyone else sharing your connection in your home, or anywhere else?