Cable Forum - View Single Post - Some e-mail not being received

SilverLady · 17-03-2013, 15:40

Seems I'm not the only one. Another forum shows Virgin customers having the same problem and they too are finding missing e-mails from frequent 'safe senders' in spam folder.

Faulty spam labelling seems to have begun in middle of February, so Virgin has made some change to its spam detection system then.

Mail from Scotrail, and NS&I was amongst the spam?? Other mail was obviously spam and I'm glad it was prevented from reaching my computer.

17-03-2013, 15:40	#6
SilverLady Inactive Join Date: Jul 2006 Posts: 151	Re: Some e-mail not being received Seems I'm not the only one. Another forum shows Virgin customers having the same problem and they too are finding missing e-mails from frequent 'safe senders' in spam folder. Faulty spam labelling seems to have begun in middle of February, so Virgin has made some change to its spam detection system then. Mail from Scotrail, and NS&I was amongst the spam?? Other mail was obviously spam and I'm glad it was prevented from reaching my computer.