Cable Forum - View Single Post - Some e-mail not being received

SilverLady · 15-03-2013, 15:24

Has there been any change to ISP address, etc which may account for some of my e-mail not being received?

I have subscribed to Moneysavingexpert's weekly e-mail newsletter for several years with no problem. Stopped coming last week. Subscribed again today and screen said that e-mail notification had been sent - nothing received yet.

Wednesday, told insurance quote had been sent to me - nothing received.
Thursday took out insurance with same company and told confirmation and documents had been e-mailed - nothing received.

In all cases correct e-mail address has been used, I have made no changes to security and nothing is being stored as junk mail or being told that it has been rejected.

These are only the cases I know of. I do nearly all home finance on-line and am worried that other mail has also gone astray that I don't know about and companies are assuming I have received.

I have received variety of other e-mail this week with no problem.

15-03-2013, 15:24	#1
SilverLady Inactive Join Date: Jul 2006 Posts: 151	Some e-mail not being received Has there been any change to ISP address, etc which may account for some of my e-mail not being received? I have subscribed to Moneysavingexpert's weekly e-mail newsletter for several years with no problem. Stopped coming last week. Subscribed again today and screen said that e-mail notification had been sent - nothing received yet. Wednesday, told insurance quote had been sent to me - nothing received. Thursday took out insurance with same company and told confirmation and documents had been e-mailed - nothing received. In all cases correct e-mail address has been used, I have made no changes to security and nothing is being stored as junk mail or being told that it has been rejected. These are only the cases I know of. I do nearly all home finance on-line and am worried that other mail has also gone astray that I don't know about and companies are assuming I have received. I have received variety of other e-mail this week with no problem.