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Tax: HMRC to close all of its 281 Enquiry Centres
http://www.bbc.co.uk/news/business-21789759
Quote:
The UK tax authority is to close all of its 281 Enquiry Centres which gave face-to-face help to 2.5 million people with tax queries last year.
The move in 2014 by HM Revenue and Customs (HMRC) will put 1,300 jobs at risk, although the authority aims to deploy these staff elsewhere.
The centres will be replaced by a telephone service and home visits, to save HMRC £13m a year.
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Yep I understand the cost cutting exercise.I also am recalling with hatred the number of times I've tried to phone official government agencies in the past.It will rely on an efficient answering system that isn't designed to enrage the caller.
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Hell is empty and all the devils are here. Shakespeare..
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