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Old 09-03-2013, 12:13   #8
Eeeps
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Join Date: May 2012
Posts: 153
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Re: iPad VM email problem

Quote:
Originally Posted by Topgun View Post
Ok, thanks for your help Ben. I'll try setting up an IMAP account and see what happens. If it works, I'll post the settings I use back on here, just in case anybody else is having the same issue!
Thanks again, very helpful as always
Google have already dropped Exchange support for new devices (or if you delete and try and re-setup an account profile on the same device).

If you want to keep Exchange (active sync) then DO NOT DELTE the account profile on your device.

Regarding the removal of e-mails from the iPAD, the e-mails should still be present on the server, it's just the number of days that the iPAD syncs with the server. This is a setting that can be changed on the iPAD under mail settings. IIR it's a global setting that affects all accounts.

In your case where the mails got removed from the iPAD after accessing via your desktop, this may be caused by a setting on your desktop that removes them from the server after they have been downloaded. What protocol are you using to access your e-mail from your desktop (POP3, IMAP, ActiveSync?)

BTW, the Exchange Active Sync protocal was the best on the iPAD since it provided a working Push email system sending emails to the device as soon as they arrived at the server. IMAP on the iPAD does not have this (this is provided by IMAP-IDLE that is not implemented on iOS). In this case the iPAD must be set to poll the server at intervals.
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