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Denyo1977 · 04-03-2013, 19:12

And here Virgin's official reply

Hi all,

I've received confirmation that we're trialing a speed cap which has been in place since mid-Feb and is applicable to Contract and PAYG customers, but excludes Mobile Broadband.

The current cap is 2Mb/s download, 0.5Mb/s upload. We are doing this to ensure we can offer a good level of service to all customers.

As this is still in trial we are actively monitoring customer feedback to determine it's success as we believe this is vital in ensuring we're delivering the best experience for our customers.

Many thanks.

04-03-2013, 19:12	#2
Denyo1977 Inactive Join Date: Feb 2010 Services: TV XL, TiVo, Broadband XXL, Phone L Posts: 45	Re: Reintroduction of speed caps? And here Virgin's official reply Hi all, I've received confirmation that we're trialing a speed cap which has been in place since mid-Feb and is applicable to Contract and PAYG customers, but excludes Mobile Broadband. The current cap is 2Mb/s download, 0.5Mb/s upload. We are doing this to ensure we can offer a good level of service to all customers. As this is still in trial we are actively monitoring customer feedback to determine it's success as we believe this is vital in ensuring we're delivering the best experience for our customers. Many thanks.