Thread: CS - What a pleasant surprise.
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Old 06-12-2004, 17:48   #27
steven_azari
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Join Date: Nov 2004
Location: NTL Call Centre
Age: 42
Posts: 39
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Re: CS - What a pleasant surprise.
well just take it as a step forward rather than a step back... at least that way we can be thankful for an improvement in service. and thats good for us all.
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