Thread: General Coming Soon to Virgin TV (2013) Vol. 1.
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Old 26-02-2013, 13:43   #1778
OLD BOY
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Re: Coming Soon to Virgin TV (2013) Vol. 1.
Quote:
Originally Posted by Arthurgray50@blu View Post
I have to beg forgiveness from everyone on this forum, I always said that VM were a second rate rate company and treated customers as if they didn't exist.

Well, l recently gave up VM and went over to Sky, it was installed on Saturday, well talk about rip off merchants.

We were being charged for the full package including Sports and were going to be charged £60.00 for the lot.

My god how wrong we were, We should have had new dish and cable plus new boxes. The engineer told us that we would have to wait three days for anytime Tv to come on and also the broadband.

The engineer arrived, and No free dish as we had one on the wall, no cable, as it was already there, and the boxes were secondhand.

We called Sunday to see how much longer to wait for everything - this was the bombshell.

We were told it would cost us £21.00 to have BB connected, and we would have to buy two routers costing £15.00 each, and we would have to subscribe to BT Open reach for the BB also at £15.00 per month.

When my wife complained to Sky, she was advised that we were tied to an 18 months but would offer us discounts to stay. We were also told that the engineer HAD installed new dish and cable, So the delightful thing was we contacted VM, and they were very helpful (which is unusual) we are now back to normal - with VM

I would suggest to anyone, if you plan to go to Sky - DON'T. ( I am sure there are people out there who will say - is this Arthur talking, yes it is, and l don't like being ripped off.

Sky even told us that the dish was there's, well it isn't as we bought it 5 years ago.
Welcome back to the fold, Arthur. It's better on this side of the fence.

Just a little confused why you wanted another dish and cable when you already had them in place, but I think you made the right decision to come back to VM. Quite a few of us have worked out it's not worth going over to the dark side just for Sky Atlantic and oodles of cheap and nasty channels you would never watch whilst fully conscious.

---------- Post added at 12:41 ---------- Previous post was at 12:32 ----------

Quote:
Originally Posted by ken1234 View Post
i am ditch the XL package too my bill come in today £181 know i am going to pay at on all the time
£181? Have you bought Virgin Media in a partnership with Liberty? Presumably, that must include rather a lot of telephone calls to premium lines!!?

I don't know of any package that comes to that kind of money.

---------- Post added at 12:43 ---------- Previous post was at 12:41 ----------

Quote:
Originally Posted by alwaysabear View Post
I agree with you. I am worried that BT taking it over may take it out of my reach financially if it is bundled with the other BT sports channels.
Although very likely, as Doug says, you never know. Maybe that is what the recent price increase was all about.
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