Thread: General Coming Soon to Virgin TV (2013) Vol. 1.
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Old 26-02-2013, 10:39   #1768
ken1234
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Join Date: Apr 2010
Location: live in romford essex
Services: skyhd tv ondemnd and the fall pack on tv. bt Broadband - Unlimited BT Infinity 2 .
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Re: Coming Soon to Virgin TV (2013) Vol. 1.
Quote:
Originally Posted by MarkC1984 View Post
I'd ditch the XL package, but watch too much on FOX to follow through with it. One thing I want most coming to Virgin, that is someone at CS who knows what they are doing. Called them last week to remove the movies and also the HD movies/sports as well.

They then said you can have the movies and sports half price for 3 months so agreed to it. Find out an hour later sports and movies removed. Phone call says it the half price offer kicks in after 24 hours, they cannot force it to start earlier. So after 24 hours, still nothing. They force it through but only got sports back. Phone call this morning was a waste of time. They promised to call back but didn't. So now I waste more time tomorrow sorting it out.

So yes, decent Customer Service from Virgin would be a plus at the moment. Last 5 days have made me go off Virgin a bit.
i am ditch the XL package too my bill come in today £181 know i am going to pay at on all the time
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