Quote:
Originally Posted by Arthurgray50@blu
Passinbat, My wife received a bill of £137.00 and she called them as our normal monthly bill including phone calls is £60/70.per month
She was told that this bill includes an increase from December.
She asked what price it has now gone up and and was told £85.00 per month for the XL plus phone.
He said that he could not give a deal as we were on one, VM are making a mockery of customers, one CS agent tells you one thing and someone else tells you something different.
We can get a better deal from Sky, and we have we are now better off by £20 and we will get more channels.
Yes, the phone will stay the same, if we went to BT, the costs would be horrible as we have had BT before.
|
Forgive my ignorance (it's been a long time since I have had Sky), but don't you need a BT phone line for Sky Broadband? (happy to be corrected) Or do intend to remove BB from your package? Either way, I am pleased you are finally getting a better deal, lets hope it works out for you.