Quote:
Originally Posted by Chad
That has never been my experience. Whenever I've "upgraded" a service with Virgin a new 12 month contract followed. It happened when I went from L to XL about 5 years ago. It also happened when I went from 20mb broadband to 50mb broadband.
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The minimum contract period is generally to cover the cost of the equipment, so it makes sense for your broadband upgrade (I assume you were sent a new modem). Did you have a special deal with the TV upgrade maybe?
"unless you are told otherwise by us, you must keep the phone service, the television service and the Internet access service for 12 months from the service start date in each case and,
in the case of other services, for at least 30 days"