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Re: Coming Soon to Virgin TV (2013) Vol. 1.
Yeah I did similar when the letters came out, paid just over a £5 less the past couple months and now the increase has been applied, am still 51p less than I was before. Though the bill was wrong and they have now had to apply a rolling £2 credit each month as the amount the advisor told me back in November was not what was billed.
But I was sensible enough to make sure he put in the notes the amount agreed at the time, so it's honoured, and I was still in contract but re-contracted for 12 months.
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