Quote:
Originally Posted by BenMcr
Virgin Media's Churn rate was down to 1.1% at the end of 2012 (compared to 1.3% at the end of 2011) which doesn't take account of the improved Collections pricing launched last year.
Most of the retention deals available in the last year to 18 months haven't been significantly different that the advertised pricing, so I wouldn't expect there to be a mass exodus when the time limited parts of the bundles end.
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It amazing then how many people on here reported getting a better deal after ringing retentions when the last price rise was announced! I also never said anything about a mass exodus just that those better deals might be a thing of the past.