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jobbie8 · 02-02-2013, 17:24

For the last 9 months or so, I've had terrible problems with YouTube on Tivo.
Stuttering, freezing and not buffering, (you know the grey line just ahead of the red line) I have had maybe 10 engineers out to my house, they've replaced cables, put a power booster in, swapped my 3 Tivos about, the Samsung Tivo has a diferent power adapter to the Cisco so its a good job I did'nt do it as I would of just swapped the boxes and not the power cables.

I was one of the first to get Tivo, I linked my YouTube account so I could watch my playlists. In the early days when we had friends round we could watch an entire playlist without a problem. Now, last night for instance, a 1 minute 48 second HD clip, (as Tivo picks the best quality) only got 8 seconds into it before the stuttering began and then froze.

This only happens in the evening, I have always been told that the moden/internet inside Tivo is seperate to regular BB and cannot be affected by too much traffic, even though I tried to tell them, (2nd Line, engineers etc) that if my house and local area is fine, what else could it be?
Last night was the worst issue ever, even Spotify was stuttering and unable to play a full song through, also my Discovery Bar hardly ever loads pitures up fast like it used too, again evenings only. I can be through the diferent menus before its fully loaded.

When I reported the fault again, last night, the 2nd Line Team finally aggreed that there is an network issue with bandwith and the internet side of Tivo, the guy said there had been 250 or so calls about YouTube recently. So after all this time, Im not the only one.
He said Spotify is a new problem, but with more and more Tivos being installed, its going to get worse before it gets better.

I pay for Virgin and Spotify and Im quite gutted I can't use the entertainment services on a friday night. In the end I put a cd on!

Anyone else have similar problems?

---------- Post added at 16:24 ---------- Previous post was at 16:19 ----------

Watched YouTube without a hitch today, by 7pm tonight it will be a diferent story....

02-02-2013, 17:24	#1
jobbie8 cf.addict Join Date: Feb 2004 Location: Teesside Services: BB 250MB, SKY Stream, Netfix, Disney+, Discovery+, AppleTV+,YouTube Premium, Paramount+ Posts: 438	TiVo bandwith issues For the last 9 months or so, I've had terrible problems with YouTube on Tivo. Stuttering, freezing and not buffering, (you know the grey line just ahead of the red line) I have had maybe 10 engineers out to my house, they've replaced cables, put a power booster in, swapped my 3 Tivos about, the Samsung Tivo has a diferent power adapter to the Cisco so its a good job I did'nt do it as I would of just swapped the boxes and not the power cables. I was one of the first to get Tivo, I linked my YouTube account so I could watch my playlists. In the early days when we had friends round we could watch an entire playlist without a problem. Now, last night for instance, a 1 minute 48 second HD clip, (as Tivo picks the best quality) only got 8 seconds into it before the stuttering began and then froze. This only happens in the evening, I have always been told that the moden/internet inside Tivo is seperate to regular BB and cannot be affected by too much traffic, even though I tried to tell them, (2nd Line, engineers etc) that if my house and local area is fine, what else could it be? Last night was the worst issue ever, even Spotify was stuttering and unable to play a full song through, also my Discovery Bar hardly ever loads pitures up fast like it used too, again evenings only. I can be through the diferent menus before its fully loaded. When I reported the fault again, last night, the 2nd Line Team finally aggreed that there is an network issue with bandwith and the internet side of Tivo, the guy said there had been 250 or so calls about YouTube recently. So after all this time, Im not the only one. He said Spotify is a new problem, but with more and more Tivos being installed, its going to get worse before it gets better. I pay for Virgin and Spotify and Im quite gutted I can't use the entertainment services on a friday night. In the end I put a cd on! Anyone else have similar problems? ---------- Post added at 16:24 ---------- Previous post was at 16:19 ---------- Watched YouTube without a hitch today, by 7pm tonight it will be a diferent story....