Quote:
Originally Posted by martyh
Whilst i appreciate what you say about Ryanair leaving themselves somewhat short on their ability to satisfy customer service demands over and above what the law says in the same way as say BA ,isn't that down to the cut price service they offer and a service many people use .A bit like buying a Mini and expecting the performance of a Rolls Royce isn't it ?
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I think it's more akin to buying a mini and then being told that if you wanted it to come with 'extras' like a wind shield or a brake pedal then you need to pay more.