Cable Forum - View Single Post - Ryanair ash cloud case: EU's top court rules against airline

**Chris** · 31-01-2013, 22:43

I have a smidgen of sympathy for Michael O'Leary on this occasion, but only to a very limited extent. On the one hand, volcanic ash is hardly Ryanair's fault; on the other hand, Ryanair has made a virtue out of offering zero customer service above and beyond the absolute bare minimum of getting people from A to B and have left themselves ill-equipped to deal with unexpected issues like this.

31-01-2013, 22:43	#16
Chris Trollsplatter Join Date: Jun 2003 Location: North of Watford Services: Humane elimination of all common Internet pests Posts: 38,134	Re: Ryanair ash cloud case: EU's top court rules against airline I have a smidgen of sympathy for Michael O'Leary on this occasion, but only to a very limited extent. On the one hand, volcanic ash is hardly Ryanair's fault; on the other hand, Ryanair has made a virtue out of offering zero customer service above and beyond the absolute bare minimum of getting people from A to B and have left themselves ill-equipped to deal with unexpected issues like this.