It should have been the Travel Insurers that paid out, but they were allowed to get away with it, as it was classed as an 'act of God'. The airlines were classed as being 'insurers of last resort'. This wasn't about compensation, but about having a sensible limit on things.
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Ryanair has already paid out 27m euros to compensate people left stranded by the ash cloud, BBC transport correspondent Richard Westcott reports.
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