Re: Ryanair ash cloud case: EU's top court rules against airline
We were delayed out of New York a couple of years ago by bad weather and missed our connection in Shannon by about 90 mins. Aer Lingus paid for a days food and drink for four people, an over night stay in Shannon, the additional car parking charges at Manchester, an additional night for the cat in the cattery and put some folding money in Mrs G's hand to cover phone calls home etc. Couldn't complain about our treatment, we didn't have to fight for any it.
I think this just goes to show different airlines have different values, and before anyone mentions it I know Ryanair are major shareholders.
Cheers
Grim
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