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Originally Posted by BenMcr
Which seems sensible to me. Get customers to go and read the terms that apply to them.
For those that have already signed up before the 24th, tethering is still allowed, just as the statement says.
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You avoided the question. Some have signed up recently after seeing the Terms and Conditions say the Virgin Unlimited package was limited to 10GB, which was a deciding factor in joining up. Now they are being told the limit is 3.5GB. Can they cancel their contract due to this significant change?
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customers who joined Virgin Media after 25 June 2012 excessive use over 3.5GB of data per calendar month will result in their maximum bandwidth being restricted to 3G speeds
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Up until a couple of months the terms and conditions said 10gb. So can the people who signed up on the 26th June up until the T&C change (this month?) cancel on this basis? Remember that virgin staff have been telling customers the 10gb limit up until very recently.