Cable Forum - View Single Post - 50M Think Broadband Ping Monitor Results (POST YOURS)

Qtx · 25-01-2013, 12:57

My comments were in relation to virgins forum staff who I believe are uk based. They are able to check utilisation levels as far as I can see. The call centres are another story altogether.

What I took from your last post is that virgins system is not optimised in the best way for some areas of broadband support. Making a few changes to the system alone could make a huge difference to the amount of information available and in a shorter time, which would benefit all parties

25-01-2013, 12:57	#3260
Qtx CF's Worst Nightmare Join Date: May 2012 Location: Probably outside the M25 Services: Sky Fibre Unlimited 40/10 Posts: 3,473	Re: Think Broadband Ping Monitor Results (POST YOURS) My comments were in relation to virgins forum staff who I believe are uk based. They are able to check utilisation levels as far as I can see. The call centres are another story altogether. What I took from your last post is that virgins system is not optimised in the best way for some areas of broadband support. Making a few changes to the system alone could make a huge difference to the amount of information available and in a shorter time, which would benefit all parties