Quote:
Originally Posted by trikz
I'm on 100mb and have reported that i've received bad latency gaming in the evenings and they just fobbed me off saying their was healthy utilisation in my area, I really wonder what he meant by healthy?
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Quote:
Originally Posted by trikz
Just to let you know my area was under very very high utilisation and the reporting tools to check the line were broken so they couldn't detect it. However I have a fault reference number now so I hope they'll give me a date soon of when it'll be fixed. I'll post a graph of comparison after the fix  |
Saying utilisation is healthy or not an issue only to turn around and say there is high utilisation a few days later, is something the Virgin forum staff seem to do on a daily basis. Even when the TBB graphs provided and the description clearly pointed to it in the first place. I have to wonder why they do that as it is either misleading or outright lying.