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Stuart · 22-01-2013, 21:10

I think it's fair to say that customers of ANY company will sometimes have problems. The real test of that company is how they deal with with those customers, and how quickly those problems are resolved.

I suspect all ISPs have capacity problems from time to time, but we hear more about Virgin because a) they serve more customers and b) we are primarily a forum for Virgin Media customers.

22-01-2013, 21:10	#6
Stuart - Join Date: Jun 2003 Location: Somewhere Services: Virgin for TV and Internet, BT for phone Posts: 26,546	Re: Sky admits to oversubscription I think it's fair to say that customers of ANY company will sometimes have problems. The real test of that company is how they deal with with those customers, and how quickly those problems are resolved. I suspect all ISPs have capacity problems from time to time, but we hear more about Virgin because a) they serve more customers and b) we are primarily a forum for Virgin Media customers.