Quote:
Originally Posted by BenMcr
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As you say, all isp's can have these issues so you would have to compare how often, how many areas and how long it takes them to resolve the issue.
Sky seemed to have been honest and admitted the problems along with a fix time a few weeks away. If you look at the register article you will see one of the affected areas is Bristol and there is a very good reason for that. Virgin customers have been switching to other isp's in the area big time due to massive problems which have taken forever to fix. They claimed to the Bristol advertiser that it was just 8 nodes in the area and it would be fixed by the end of December. Now they have had to admit that the problem is bigger and they are still trying to fix it now after 6 months.
This VM Bristol thread was created after months of problems and is still going, 120 pages later.
Virgin have lost a lot of customers due to oversubscription and Sky will do the same if they have as many as virgin and take as long to fix them as Virgin do. The article would suggest Sky will be fixing these problems about 4 or 5 months quicker than it would take Virgin though
