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**Hugh** · 21-01-2013, 10:14

If your service is constantly interrupted, and has not been fixed since September, I would contact CS to let them know you believe they are in breach of contract, and unless it is fixed soon, you wish to be released from your contract without penalty as the service supplied is not fit for purpose.

I would recommend keeping a log of when the service is unavailable, and of any calls you make to VM.

21-01-2013, 10:14	#3
Hugh laeva recumbens anguis Cable Forum Mod Join Date: Jun 2006 Age: 69 Services: Premiere Collection Posts: 44,153	Re: My Virgin Media News If your service is constantly interrupted, and has not been fixed since September, I would contact CS to let them know you believe they are in breach of contract, and unless it is fixed soon, you wish to be released from your contract without penalty as the service supplied is not fit for purpose. I would recommend keeping a log of when the service is unavailable, and of any calls you make to VM. __________________ Thank you for calling the Abyss. If you have called to scream, please press 1 to be transferred to the Void, or press 2 to begin your stare. If my post is in bold and this colour, it's a Moderator Request.