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Old 18-01-2013, 13:37   #3228
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Re: Think Broadband Ping Monitor Results (POST YOURS)

Quote:
Originally Posted by Kushan View Post
Basically I'm saying that the power levels are more of a guideline and the +/- 6 max is just what'll work best for everyone. The SNR can theoretically drop to as low as 20 and still work but once again, there's a lot more variables that are hard to check that makes it easier to just say 28+
Yes, indeed. Official spec puts power levels at -15 to +15 too, but many people see problems before this and some see no problems outside of these.

---------- Post added at 13:37 ---------- Previous post was at 13:36 ----------

Quote:
Originally Posted by Kushan View Post
I would honestly advise that you seriously consider the move to Sky, assuming I'm right about those ticket numbers. I guess Virgin just keeps extending the deadline to try and keep people happy, but I'd personally rather just hear that it'll be 6 or 12 months before a resolution than be told what's basically a lie. I actually wonder how they get away with it.
Unfortunately my personal experience fairly well reflected the above, with the addition that in some cases they'd say the previous ticket was "fixed" as soon as a few people went away on holiday and the load went down... for a week
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