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Originally Posted by Sephiroth
Yes it is a surprise. Last time I had those schmitty DS power levels and poor SNR performance was terrible, including packet loss. It sort of flies in the face of the advice I dole out to others!
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Quote:
Originally Posted by qasdfdsaq
Surprising how well it performs (essentially flawlessly) despite those stats... Essentially zero packet loss throughout the day aside from the two resyncs.
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Believe it or not, those signal and power levels are within spec, depending on who you ask. It was never as clear cut as it should have been, they kept changing and adjusting the numbers. It was always confusing because in reality the CMTS you're on makes a huge difference to what's acceptable. It used to be "HEre are the ex-NTL levels, here are the ex-TW levels" but as time went on, the network became more and more mixed with Motorola and Cisco equipment all mingled together. It even changes with newer Cisco models, just to be awkward.
Basically I'm saying that the power levels are more of a guideline and the +/- 6 max is just what'll work best for everyone. The SNR can theoretically drop to as low as 20 and still work but once again, there's a lot more variables that are hard to check that makes it easier to just say 28+
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Originally Posted by dwarven
I will most definately be chasing up on these 2 tickets. Do wonder why they bother giving people this 'free' upgrade when the network has these kind of issues.
Found out today that Sky is going to be offering their unlimited package in my area within six months so that may end up being the answer.
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I would honestly advise that you seriously consider the move to Sky, assuming I'm right about those ticket numbers. I guess Virgin just keeps extending the deadline to try and keep people happy, but I'd personally rather just hear that it'll be 6 or 12 months before a resolution than be told what's basically a lie. I actually wonder how they get away with it.