[passingbat]

I did ring up in the end and spoke to retentions, just to make sure nothing else would change contract wise if I got the superhuib. I explained that I had a note on myvirginmedia saying I would get a free superhub and speed increase. They are sending the superhub out with no contract extension and no price change. It was the same department I spoke to a couple of months ago who said it would invoke a new 12 month contract; I guess it depends on who you speak to. The person said I will automatically get a new contract in the post, but to phone up and ask for her if it extended the contract at all, and she would sort it out.