Thread: Virgin Media to Double Broadband Speed
View Single Post
Old 15-01-2013, 22:00   #2280
passingbat
Inactive
 
Join Date: Dec 2005
Services: Virgin 100 meg BB, Talk More Anytime Phone, Mix TV, V6.
Posts: 4,729
passingbat is cast in bronzepassingbat is cast in bronzepassingbat is cast in bronzepassingbat is cast in bronze
passingbat is cast in bronzepassingbat is cast in bronzepassingbat is cast in bronzepassingbat is cast in bronzepassingbat is cast in bronzepassingbat is cast in bronzepassingbat is cast in bronzepassingbat is cast in bronzepassingbat is cast in bronze
Re: Virgin Media to Double Broadband Speed
Quote:
Originally Posted by thenry View Post
self install or was a tech booking available?

@ passingbat - that normally works, not here though

---------- Post added at 22:43 ---------- Previous post was at 22:27 ----------

Just to add you can call VM after the order process and ask for your mobile number to be added to the order so tracking info of the SuperHub delivery can be sent to you. All free and part of the service. I've never done the online order so I wouldn't know if theres an option during that process of upgrade. Tracking info may appear in MyVirginMedia once the SuperHubs processed, I'm not too sure. The text updates are useful though.

Also there may be a return sticker and instructions to return your old kit including power supply in the box your SuperHub comes in so open the box carefully so you can pin or seal it closed again. I think VM now use red clips instead of the stripback sticky thing. Just pull the red pins if there in and put the 2 new ones in located on one of the inside flaps when your closing the box with returns. If not pull the strip off as advised on the box tjen reseal pulling away the white tape under the open flap. You'll understand when you get the package.
Thanks for the extra info.
passingbat is offline   Reply With Quote