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Re: The price of your Virgin Media service is going up
Quote:
Originally Posted by rogerhume
No it is a Virgin phone and never been BT, but I have tried all ways, including BT so called customer service who said when I asked for a more senior person "If I say you can't have it you cant have it" and put the phone down.
Our area won the race to infinity so all homes were supposed to get it.
For some reason our post code and house number are not on the database.
Engineers who are connecting everyone else confirm I should be able to order
Most homes in our road are on Virgin but everone but me can order Infinity
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I understand what you are saying. My office is not on the computer at BT. We do not "take" BT services so not on it . Others in the building are ( same line in ) and are . Told as they are NOT my provider I am not on the computer - simple Huh 
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