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Re: 999 staff to be offered bonuses NOT to send ambulances.
Gary, you appear to have misread/misunderstood that - it is not 30 out of every 100, it is 30 out of every 100 minor cases....
Quote:
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A spokesman said control room staff would receive the bonus if, on average, they referred 30 per cent of callers deemed to have minor health problems to other health providers, such as out-of-hours GPs, NHS Direct or pharmacists.
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btw, I think there has to be a better way of triaging than a cash bonus.
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