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Re: Retentions deals
My feeling has been that Retentions have been far too generous in the past, leading to unprofitable business. It would be better all round, for both the business and the customer, if there was some more structure in pricing.
Time for companies in this country to reward LOYALTY, not disloyalty.
We need a pricing structure with two levels of discount. One level to reflect the number of services, say £5 for two services and £10 for three services. A second level to reward continued loyalty as a customer, say £2 for two years, £5 for five years and £10 for ten years.
A published price list with a published discount structure would be fair for all.
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