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Originally Posted by General Maximus
I understand the reasons behind the shub and why they would want everyone to have one, it makes good business sense. But, if they want to put all their eggs in one baskey so to speak then they should have made sure what they were giving out to customers was up to standard. I am not going to say anymore because I'll start the usual banter we go through everytime 
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I don't think anyone's going to argue about the Superhub being an inferior router or whatever - we've heard all that before. However, at least as a Modem, it's no less capable than the Ambit 300.
Quote:
Originally Posted by Sephiroth
Finally, VM have the unenvious task of ensuring that SNR is maintained high overall the bonded channels so that there is no tendency on one channel for irrecoverable FEC errors to occur. There's much that can go wrong with 8 bonded channels, IMO and thus infrastructure standard has to be high.
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Indeed, this is probably why Virgin tends to insist on Engineer visits for a lot of installs that could be simple modem swaps, particularly when a customer is going from DOCSIS1/2 to DOCSIS3. While it sounds daft, being that swapping a Modem is easy, as you've stated there's a lot more that can go wrong with it. You seem to see this a lot with virgin, they make questionable decisions with a hint that there's a valid reason behind it that gets lost in the ether.