Quote:
Originally Posted by broadbandking
No need to call them plebs, most people in customer services are told this information by the higher ups, plus with VM rolling out more than 4 channels which the VMNG300 can only handle, I understand you think its a great modem but its about time you stop with this we all understand you prefer the VMNG300 to the snub.
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it has got nothing to go with me liking the vmng300 and not liking the shub. It is to do with how comfortable VM seem to be getting in lieing to customers, especially when it involves them palming off rubbish cpe to customers which only causes more problems which can be entirely avoided if they they did what they were supposed to and upgraded the customer or provided a decent explanation why not.
Quote:
Originally Posted by jb66
Its capable but 30meg on each downstream channel is a big ask 24/7
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I agree and rather than VM blaming the vmng300 for speed and saying it cant do it, I would rather them come out with something like "whilst many customers may enjoy full speed on their vmng300 due to the technology we employ on our network we recommend customers upgrade to the superhub as they will be more likely to achieve full speed". It is VMs fault they havent got the bandwidth their for the vmng300 to use, not the modem's.