Quote:
Originally Posted by General Maximus
nice on dude, you should email that to everyone at VM, especially the customer service plebs who tell you you need a shub in order to receive a speed upgrade.
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Quote:
Originally Posted by broadbandking
No need to call them plebs, most people in customer services are told this information by the higher ups, plus with VM rolling out more than 4 channels which the VMNG300 can only handle, I understand you think its a great modem but its about time you stop with this we all understand you prefer the VMNG300 to the snub.
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Thank you, I came in to say exactly this. CS agents are only repeating what they've been told, it's not their fault. I remember having similar arguments with people who didn't want to give up their old Motorola Modems because they KNEW it could handle 20Mbit (Talking about an SB3100 here).