Thread: The price of your Virgin Media service is going up
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Old 07-01-2013, 20:23   #253
Ken W
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Re: The price of your Virgin Media service is going up
Quote:
Originally Posted by nigelmclelland View Post
I have just paid a years worth of line rental to VM to escape the price increase!
Like you I paid £120 advance line rental and pay £25 month for TV TiVo 500 and broadband, I phoned up to upgrade my broadband speed only to be told that I would lose the £120 advance line rental and pay £48 a month and if I wanted to take advantage of advance line rental I would have to pay £120 again!

They really need a lesson on customer service!
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