Quote:
Originally Posted by mikewozere
Originally NTL a while ago. I'm not sure if the wall-point in my house got changed when the engineers came round. Gaming was fine basically until I got my SuperHub so I wouldn't have thought the problem exists outside my house, although I could be entirely wrong.
Is there a way to turn down the upstream by myself manually or is it a definite call out?
|
The upstream can be sort of manipulated by you in one of two ways:
1. Everything's tightened up when it wasn't before.
2. SH is switched off overnight and maybe next morning you'll get a different upstream channel. If that's still maxing out, then it's physicaol. Eiether the SH is duff or it's one of the things I listed.
What's needed here is to find the root cause of the maxed out upstream.
---------- Post added at 18:57 ---------- Previous post was at 18:53 ----------
Really the best thing you can now do is to post your facts and your modem stats onto the VM forum so that 2nd line support there can examine your upstream using their analytic tools. They are a much higher notch engineer than the tech they send to the house. One will come, for sure - but it's best to know in advance what's causing your maxed out upstream.