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Originally Posted by Sephiroth
Is everything screwed in tight?
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I could unscrew it at the wall with my bare hands so I've tightened it there but it hasn't made a difference to the upstream stats.
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Originally Posted by thenry
your upstream is too high. call VM and get a tech booked. when he comes ask him to move you at the cabinet to lower your upstream power levels and then adjust downstream accordingly if needed.
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Does this come free with the service?
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Originally Posted by Eeeps
Could you give us a bit of info about your network and the devices you use (inc how they are connected)?
Worth doing a bit of diagnostics before shelling out on more equipment.
What are the SHub logs like?
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I currently use a PC that's connected via cable, (same cable I used before the new router) and an X-Box that's also connected via cable. Several phones connect wirelessly and occasionally a laptop. Had all of these connected before with no problems.
My upload rate has increased since getting the SuperHub.