Thread: 50M Area Upgraded?
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Old 02-01-2013, 18:36   #10
General Maximus
Ran Away
 
Join Date: Nov 2008
Location: Lincoln
Services: phone + 1gbit BB + SkyQ
Posts: 11,021
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Re: Area Upgraded?

i know it is funny but the joke is that it is true. It is pathetic that you can't ring up and get a problem sorted. If they arent sticking to the rollout schedule for whatever reason then customer services should be able to give you a decent answer as to what is going on. I have seen several posts over the last couple of weeks of users ringing up and them being told "in order to receive the upgrade you will a shub". It makes me so angry. All you get is ****ed off customers because you wait for a shub to arrive, still get the same speed and end up ringing them back again. I don't care whether it is UK or India, that kind of customer service = FAIL!
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