[thenry]

Originally Posted by Diablotf

Engineer visited today again. Unfortunately I wasn't there since the wife went into labour so busy at the hospital.

There was someone around to let him in though and I gave him access to the PC so he could access the superhub admin page and see the power levels.

Just got home and the in-laws passed on the message "There was nothing wrong with the line"

Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors
Locked 49 267000000 Hz QAM256 14.2 dBmV 43.2 dB 37315 195
Locked 51 283000000 Hz QAM256 13.9 dBmV 43.1 dB 40075 27
Locked 52 291000000 Hz QAM256 13.1 dBmV 42.5 dB 54176 330
Locked 53 299000000 Hz QAM256 15.2 dBmV 43.1 dB 47469 197
Locked 54 307000000 Hz QAM256 15.4 dBmV 43.2 dB 41241 66
Locked 55 315000000 Hz QAM256 15.5 dBmV 43.2 dB 43323 38
Locked 56 323000000 Hz QAM256 14.4 dBmV 42.4 dB 55275 30
Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown


Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 7 45800000 Hz ATDMA 56.0 dBmV 16QAM 6400000 20480 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec
Unlocked 0 0 Hz Unknown 0.0 dBmV Unknown Unknown 0 Kbits/sec

Sigh. I've poked someone on the VM forums again. How on earth could he say there was nothing wrong and then do nothing and leave.

useless. you should have left a note asking to be moved at the cabinet to lower your upstream then for downstream to be adjusted accordingly.