Quote:
Originally Posted by Qtx
Virgin have been real crafty. The areas that said they would be upgraded in December showed as being done on the 31st Dec yet none of them got the upgrade. Those questioning it on the Virgin forums are told they have to contact them to get it sorted, its not automatic.
The only conclusion you can get from that is they did not do the upgrades as said and are hoping no one notices while manually upgrading those that did. Exactly the underhand stuff that rightly gives customers a bad impression of how virgin will try and con them at every chance they get.
|
The sad state of affairs is anything VM announce says has no credibility.
Whether its from PR, tech support or the CEO office. Quite often in the past I have had tech support tell me information that doesnt match up to what the CEO office state.
If VM say an area is getting an upgrade it means very little, to them shuffling users around can count as an upgrade. I take it all with a pinch of salt unless I see a sudden sustained improvement after an outage.