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Qtx · 01-01-2013, 14:39

Virgin have been real crafty. The areas that said they would be upgraded in December showed as being done on the 31st Dec yet none of them got the upgrade. Those questioning it on the Virgin forums are told they have to contact them to get it sorted, its not automatic.

The only conclusion you can get from that is they did not do the upgrades as said and are hoping no one notices while manually upgrading those that did. Exactly the underhand stuff that rightly gives customers a bad impression of how virgin will try and con them at every chance they get.

01-01-2013, 14:39	#2190
Qtx Inactive Join Date: May 2012 Location: Probably outside the M25 Services: Sky Fibre Unlimited 40/10 Posts: 3,473	Re: Virgin Media to Double Broadband Speed Virgin have been real crafty. The areas that said they would be upgraded in December showed as being done on the 31st Dec yet none of them got the upgrade. Those questioning it on the Virgin forums are told they have to contact them to get it sorted, its not automatic. The only conclusion you can get from that is they did not do the upgrades as said and are hoping no one notices while manually upgrading those that did. Exactly the underhand stuff that rightly gives customers a bad impression of how virgin will try and con them at every chance they get.