Cable Forum - View Single Post - Ex-VM to Sky customers

AdamD · 31-12-2012, 20:39

Switched to Sky just before Christmas, went from Virgin's 30mb package, to the Sky Fibre pro service.

I get about 6mb/sec on downloads and 2.1mb/sec on uploads.

1) Do you regret switching to Sky?
Not one bit.
I was mainly interested in upload speed and a service which isn't throttled
Sky's 20mb upload is superior to the crappy 3mb upload I was on (or in my case, I rarely got about 2mb with Virgin)

2) If you switched from VM cable broadband to Sky Fibre, any comments on how they compare?
Well, with Sky, they don't brag about no buffering videos, Virgin however do
Guess which one seems to be plagued with video buffering videos? Virgin, of course :P

3) If you switched to sky TV, have you had any picture/quality issues?
Don't have TV

4) How do Sky support compare to VM support, in regards to time to fix issues/quality of support?
Haven't had to call sky for support, unless you count upgrading from Fibre to Fibre pro, in which case, it was effortless.
Virgin has had latency/lag issues for months in Worthing and that's the main reason I left, because everytime you called (and indeed, others called), they said there were no issues, yet the forum had LOADS of posts and proof (broadband monitor graphs etc) about the problems

Started around October time I think, by the time I left in December, it still wasn't fixed.

31-12-2012, 20:39	#24
AdamD cf.mega poster Join Date: Nov 2004 Services: VM 50Mb Posts: 1,665	Re: Ex-VM to Sky customers Switched to Sky just before Christmas, went from Virgin's 30mb package, to the Sky Fibre pro service. I get about 6mb/sec on downloads and 2.1mb/sec on uploads. 1) Do you regret switching to Sky? Not one bit. I was mainly interested in upload speed and a service which isn't throttled Sky's 20mb upload is superior to the crappy 3mb upload I was on (or in my case, I rarely got about 2mb with Virgin) 2) If you switched from VM cable broadband to Sky Fibre, any comments on how they compare? Well, with Sky, they don't brag about no buffering videos, Virgin however do Guess which one seems to be plagued with video buffering videos? Virgin, of course :P 3) If you switched to sky TV, have you had any picture/quality issues? Don't have TV 4) How do Sky support compare to VM support, in regards to time to fix issues/quality of support? Haven't had to call sky for support, unless you count upgrading from Fibre to Fibre pro, in which case, it was effortless. Virgin has had latency/lag issues for months in Worthing and that's the main reason I left, because everytime you called (and indeed, others called), they said there were no issues, yet the forum had LOADS of posts and proof (broadband monitor graphs etc) about the problems Started around October time I think, by the time I left in December, it still wasn't fixed.