Quote:
Originally Posted by Qtx
Is there anyone here who in the last year have left Virgin Media and switched to Sky?
Just wanted some honest opinions from those who have had recent experience of both providers.
1) Do you regret switching to Sky? (Reasons for your answer?)
2) If you switched from VM cable broadband to Sky Fibre, any comments on how they compare?
3) If you switched to sky TV, have you had any picture/quality issues?
4) How do Sky support compare to VM support, in regards to time to fix issues/quality of support?
Anything else you want to share? Thanks in advance  |
Having switched I can add my own answers based on what I have seen so far.
1) Don't regret switching (TV, broadband and support is all better than Virgin)
2) Chalk and cheese. The Sky line is rock solid stable with no jitter at all. I can play online games again too which the virgin line made impossible. Web sites load so much faster than on the VM connection. The connection doesn't get saturated and slow with a few things going on at once which is nice too.
3) Had no issues with the picture at all, even a few storms we had. I did worry if there would be artefact type blocks occasionally due to the signal, but that has never happened.
4) I had to call them up Sky support as I had noticed the caller ID was not showing on the phone. Support was English, friendly and dealt with the problem and resolved it quickly. Had a couple of questions and their online guys answered them via live chat pretty quickly too. So no complaints with support so far