Cable Forum - View Single Post - 100M Internet connection from modem only can anyone help!!

adduxi · 29-12-2012, 15:27

Yes, you need to call so they can activate the SH on the network. VM will not allow any kit on the cable network without their permission, hence the phone call.

What model of modem do you have and what lights are showing on the modem and router.?
Can you find out what IP address your laptop is getting when it is plugged in.
Are you using proper Cat 5 cables?

29-12-2012, 15:27	#7
adduxi cf.addict Join Date: Mar 2007 Posts: 412	Re: Internet connection from modem only can anyone help!! Yes, you need to call so they can activate the SH on the network. VM will not allow any kit on the cable network without their permission, hence the phone call. What model of modem do you have and what lights are showing on the modem and router.? Can you find out what IP address your laptop is getting when it is plugged in. Are you using proper Cat 5 cables?