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Re: Very High Latency (Hayes)
high utilization shouldn't stop techs being booked. not when the fix is soo far away. the forum team should get a tech booked for you. ask the tech when he comes to be moved at the cabinet to lower your upstream and then adjust downstream. a new SH wont do much, the network fault/glitch is happening everywhere (your ping monitor). a reboot sorts the instability issue. power levels being high is something else.
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