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Old 27-12-2012, 21:50   #22
AndyCalling
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Join Date: Sep 2009
Location: Southampton (Switch PT2)
Services: Fixed phone service (inclusive weekend calls) & internet service (200/12meg)
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Re: Very High Latency (Hayes)

It's a real shame that VM put so many UK support people out of work. I know there are loads of great IT support experts in India but VM are not hiring them it seems. VM need to have a serious look at their service level agreement because they should be able to lay a good number of penalty charges at the door of their current Indian office going by the reports on this forum.
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