Thread: Moving VM modem
View Single Post
Old 25-12-2012, 20:35   #4
Saltank
Inactive
 
Join Date: Apr 2005
Posts: 42
Saltank is an unknown quantity at this point
Re: Moving VM modem

Quote:
Originally Posted by qasdfdsaq View Post
Lesson learnt. Don't cancel your old service until your new service is up and working.


Get prepaid mobile broadband then.


Node split/reseg.

Your modem is registered to a specific node and needs to be authorized from the network. Your TV channels are broadcast down every cable in the country.
Sky was supposed to install Fibre on 28th November, but they messed up so it's postponed until 7th January (maybe).

I did make the mistake of cancelling, yes, but that was also because they mislead me (deliberately I might say) about the 28 day cancellation period. On the 28th Day i called to cancel, and they said I only had 7 days. I proceeded to go on and contact the CEO, they replied promptly and disconnected my services when I asked them to. I should have, in hindsight, said "30 days" as it's standard.

With regards to Mobile internet - it's another sad story. Last year I got a Galaxy Nexus on Three with unlimited data, and loved it, but when I moved to this new area it has 0% coverage, so I had to cancel that.

I've used up nearly all 2GB of my iPad allowance with Vodafone (5p per MB is expensive thereafter).
I've used up all 500MB of my iPhone with O2 allowance.
I've also used up nearly all of the 1GB allowance on my new Lumia 920 with EE.

I would probably not be complaining much if Three had signal in the area, alas I am stuck in this mess. Should have followed my plan and not cancelled, indeed - I was just very fed up with their customer service lying to me, and, their "fix" for the overutilisation in the area being postponed month on month from early 2012.

I think I'll try calling them tomorrow and say that I'd like to move services, and see if they are understanding.


PS. back in 2006 I moved house, took my VM modem with me (the awesome Motorola one) and didn't bother formalising the move for months and it worked just fine, a shame it doesn't any more. Oh well..
Saltank is offline   Reply With Quote