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Old 21-12-2012, 22:34   #18
Diablotf
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Join Date: May 2011
Posts: 28
Diablotf is on a distinguished roadDiablotf is on a distinguished road
Re: Very High Latency (Hayes)

Quote:
Originally Posted by Mick Fisher View Post
Call retentions
Looks like I'll have to. I placed an order a few days ago for Plusnet Fibre which will be installed early January so there is a backup plan in the works.

Ideally would have liked to have had both at the same time but if push comes to shove will drop VM.

Quote:
Originally Posted by The Installer View Post
Unplug the shub from the power.

Call faults on 151

Tell them that you have no lights on your shub and that it seemed to make a noise before the lights went out.

Follow their script, but DO NOT connect the power to the shub while on the phone to them.

Get a tech booked for total loss of service.

Haha love it Might just have to do this.
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