Quote:
Originally Posted by Diablotf
Any way to escalate this because this takes the ****? Not prepared to wait two months for someone to come resolve an high upstream power issue.
|
Unplug the shub from the power.
Call faults on 151
Tell them that you have no lights on your shub and that it seemed to make a noise before the lights went out.
Follow their script, but
DO NOT connect the power to the shub while on the phone to them.
Get a tech booked for total loss of service.
