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eljay · 18-12-2012, 17:37

[QUOTE=Qtx;35513748]Is there extra interference from Airport related stuff? My sister lived quite close to a police station which had powerful transmitters of all kinds on its roof and had problems getting a normal tv reception. Most people in that area had Sky as it was almost out in the sticks but the reception of channels got better the further away from the station you got.

Between Gatwick and Heathrow myself. Had no problems with picture quality at all since Sky was installed last week. Wondered if there would be any picture degradation during a storm but the one we did have had no effect.

The distance from the exchange can often be a deciding factor. Personally I would have switched years ago if the exchange was closer. Infinity came along here recently and let me escape from the poorly performing broadband.

In one of these threads is a post saying that old customers have been offered a 75% discount to return to Sky.[COLOR="Silver"]

Have lived in two properties at the now Terminal 5 end of the airport. These properties were only two miles apart and at either end of the perimeter road. The problems were identical during the winter months and during the summer the property I live in now suffered picture degragation during the summer as well. We are sheltered on two sides by a reservoir and another complex on the third side including two telecommunication facilities. Anyway despite two engineer visits neither resulted in any improvement with one engineer reckoning we didn't have a chance where we were sited.

Not a chance of infinity at my place according to a friend who works for BT Openreach. Apparently we have three things against us - Exchange is other side of the M25 which results in extra long runs and high installation costs partly due to permissions and licenses required - area is VM enabled with already high take up so limiting potential customer base - other local areas are more attractive comercially and served by other exchanges,

I was offered a fixed sum reduction by a customer service agent who lost interest once I confirmed I was not interested in broadband and phone. Seems its not just VM who have somewhat moody CS staff. Probably falling behind on his upsale target

18-12-2012, 17:37	#1728
eljay Inactive Join Date: Oct 2012 Location: Staines upon Thames Services: Sky Q 2TB & 1 Mini Box, Box Sets, Sky Broadband Max and Sky Talk Anytime Posts: 93	Re: TV price rises [QUOTE=Qtx;35513748]Is there extra interference from Airport related stuff? My sister lived quite close to a police station which had powerful transmitters of all kinds on its roof and had problems getting a normal tv reception. Most people in that area had Sky as it was almost out in the sticks but the reception of channels got better the further away from the station you got. Between Gatwick and Heathrow myself. Had no problems with picture quality at all since Sky was installed last week. Wondered if there would be any picture degradation during a storm but the one we did have had no effect. The distance from the exchange can often be a deciding factor. Personally I would have switched years ago if the exchange was closer. Infinity came along here recently and let me escape from the poorly performing broadband. In one of these threads is a post saying that old customers have been offered a 75% discount to return to Sky.[COLOR="Silver"] Have lived in two properties at the now Terminal 5 end of the airport. These properties were only two miles apart and at either end of the perimeter road. The problems were identical during the winter months and during the summer the property I live in now suffered picture degragation during the summer as well. We are sheltered on two sides by a reservoir and another complex on the third side including two telecommunication facilities. Anyway despite two engineer visits neither resulted in any improvement with one engineer reckoning we didn't have a chance where we were sited. Not a chance of infinity at my place according to a friend who works for BT Openreach. Apparently we have three things against us - Exchange is other side of the M25 which results in extra long runs and high installation costs partly due to permissions and licenses required - area is VM enabled with already high take up so limiting potential customer base - other local areas are more attractive comercially and served by other exchanges, I was offered a fixed sum reduction by a customer service agent who lost interest once I confirmed I was not interested in broadband and phone. Seems its not just VM who have somewhat moody CS staff. Probably falling behind on his upsale target